Advice & Support: There’s always someone on hand to help

Published by Beds SU

Student life is an exciting new chapter, a place where you get to learn, meet friends and experience new opportunities. However, it can at times be challenging and daunting when you’re not sure how to navigate an obstacle or issue you may encounter.

Here at Beds SU, we have a friendly, dedicated team who offer students free, impartial and confidential advice and support on a variety of aspects of student life to help you through any issue you may face during your time at university.

Our ambition is to educate and empower students. We want you to fully understand your rights around all aspects of your student experience and have the confidence to challenge issues. 

We can offer advice and support on a wide range of issues
We can offer advice and support on a wide range of issues

How can we help you?

We’re here for you on matters including:

  • Academic appeals
  • Academic misconduct
  • Fitness to Practice/Disciplinary hearings
  • University complaints
  • Housing 
  • Wellbeing
  • Safety
  • Finance

How to reach our Advice team

The team have been working tirelessly over the past few months to ensure that despite not being able to offer face-to-face sessions at present, there are still a number of ways you can speak with them that suit your needs:

  • Email  –
  • Request a video/phone call
  • Go to an online Advice Drop-in session

Go to the Beds SU website to find out more about our current service status and how you can get in touch.

Beds SU is easily reachable by phone
Beds SU is easily reachable by phone

Where else to go for support

On the Beds SU website, you’ll find lots of helpful guides covering academic appeals, student conduct and complaints to wellbeing and finance. Just click the ‘Get Help’ button in the bottom right of every page to access these guides.

There will also be an opportunity to access a growing library of advice related videos on the Beds SU YouTube channel. Keep an eye on the website and our social media pages for more details.

The team also have close links with a variety of external organisations to ensure you have access to all the relevant advice and support you require. 

Find out more

For more information visit the Advice section of the Beds SU website.